How long is our warranty?
All products Outdoors Domain offers are backed by a minimum 12 month comprehensive warranty. In many cases, the warranty period may be longer and this information is available on every product page under the 'Warranty' section. The warranty is in addition to the consumer warranties and guarantees under the Australian Consumer Law.
What do I do if I have a problem?
Outdoors Domain is committed to providing the best products and awesome customer service. If your product arrives or presents with damage or a fault, please email us at firstname.lastname@example.org and provide: A detailed description of the damage or fault; and Photos (or video, where appropriate) showing the damage or fault
How will my product issue be resolved?
The best solution to any product fault depends on the nature of the fault itself, and each fault will be given a tailored solution to best solve your problem! Depending on the nature of your problem, we may offer spare parts, replacements, partial credits or full refunds. Please review our terms and conditions for more information.